Do Not Sell Info
Lovepawpals does not exchange your name, email address, phone number, payment information, or other personal information with unrelated businesses for money.
Some U.S. privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly. Depending on the website tools and advertising services in use, certain non-monetary data disclosures may fall within those definitions.
1. Information Covered by This Page
Advertising, analytics, or website-technology providers may receive limited information such as:
• IP address and approximate location
• Cookie, browser, or device identifiers
• Browser, device, and operating-system details
• Pages, products, and website searches viewed
• Cart and general purchase activity
• Referring websites and advertising interactions
Complete payment-card numbers and card security codes are not used for advertising purposes.
2. Information Needed to Operate Our Store
Lovepawpals uses service providers to process orders and complete customer requests.
Operational disclosures may include:
• Payment details sent securely to the payment provider selected at checkout
• Customer and transaction information processed through Shopify
• Delivery information provided to USPS, UPS, FedEx, or another applicable shipping provider
• Order information provided to customer-support, fraud-prevention, or website-security providers
These disclosures support store operations and are not made in exchange for money.
3. Your Opt-Out Choices
Depending on your state and applicable law, you may have the right to opt out of:
• The sale of personal information
• Sharing for cross-context behavioral advertising
• The use of personal information for targeted advertising
An opt-out request does not prevent you from browsing our website, placing an order, tracking a shipment, requesting a return, or contacting customer support.
It also does not prevent information from being used when reasonably necessary to process an order, prevent fraud, provide support, maintain security, or comply with legal requirements.
4. How to Submit a Request
You may submit an opt-out request through:
Email: support@lovepawpals.com
Suggested email subject: Do Not Sell or Share My Personal Information
Phone: +1607-224-9752
Live Chat: Available on our website
You may also use the data-sharing, privacy, or cookie controls available on our website.
You do not need to create a customer account to submit an eligible opt-out request.
Provide only the information reasonably needed to identify the relevant account, customer record, browser, or device. This may include your name, state of residence, and the email address connected to an order or account.
Do not send complete payment-card numbers, card security codes, passwords, or verification codes.
5. Browser-Based Privacy Signals
Where required by applicable law, Lovepawpals recognizes supported browser-based opt-out preference signals, such as Global Privacy Control.
A browser signal generally applies to the browser or device from which it is sent. A customer account or email-based request may be needed when you want the preference associated with a broader customer record.
6. Browser and Device Limitations
Cookie-based privacy selections may apply only to the browser and device used to make the selection.
You may need to submit the preference again after:
• Clearing browser cookies
• Switching browsers
• Using another device
• Browsing without signing in
• Using a different customer account
7. Marketing and Deletion Requests
Opting out of advertising-related data use does not automatically unsubscribe you from promotional emails or text messages.
Use the unsubscribe or opt-out instructions included in the marketing message to stop those communications.
An advertising opt-out is also different from a deletion request. To request deletion of eligible personal information, email support@lovepawpals.com with “Privacy Deletion Request” in the subject line.
8. Request Processing and Authorized Agents
We may request limited information reasonably necessary to locate the relevant data and process your request.
Where permitted by law, an authorized agent may submit a request on your behalf. We may ask the agent for proof of authorization or contact you directly to confirm permission.
Opt-out requests generally do not require full identity verification. Information collected to process a request will be used only for that purpose unless another use is required by law.
9. No Unlawful Discrimination
Lovepawpals will not unlawfully deny service, charge a different price, provide a lower level of service, or otherwise penalize you for exercising an applicable privacy right.
Your access to ordinary shopping, shipping, return, and customer-support services will not be affected by a valid opt-out request.
10. Children’s Information
The Lovepawpals website is not directed to children under 13, and we do not knowingly collect their personal information.
Lovepawpals does not knowingly sell or share the personal information of individuals under 16 without the authorization required by applicable law.
A parent or legal guardian who believes a child has submitted personal information may email support@lovepawpals.com with “Child Privacy Concern” in the subject line.
11. Privacy Request Appeals
If applicable state law gives you the right to appeal a privacy-request decision, email support@lovepawpals.com with “Privacy Request Appeal” in the subject line.
Include the date of the original request and a brief explanation of why you are requesting another review.
12. Updates to This Page
We may revise this page when our privacy practices, website tools, service providers, or legal responsibilities change.
The current version will be posted here with an updated “Last Updated” date.
13. Contact Lovepawpals
Lovepawpals
Business Address:
Email: support@lovepawpals.com
Phone: +1607-224-9752
Live Chat: Available on our website
Customer Support Hours
Monday–Friday: 9:00 AM–5:00 PM Pacific Standard Time (PST)
Saturday–Sunday: Closed
Messages received after business hours are answered the next business day, within 24 hours.